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Guitar Control Whitelisting Instructions

(We aim to answer all emails and voicemails within 2 business days -- if you do not receive an email response, please follow the instructions below)

Whitelist Instructions

Spam filters are always changing and becoming more effective, as well as aggressive. Sometimes the email that you want to receive will be filtered out of your Inbox by your spam filter. Be sure to check your Junk Mail or Spam folder every few days to ensure the email you want isn't being filtered there by accident. In most email programs, if a piece of email is put into your Junk or Spam folder, you can simply mark it "this is not spam" (see your email Help files for more information on this).

To be sure you receive the email from me that you requested, you must "whitelist" it. This means that you need to set up your email program to accept incoming email from a specific email address, in this case - ours. [email protected]

Here is how to Whitelist in some of the more popular email software programs:


Outlook (2003 or higher)

  1. Open the email
  2. Right-click the sender's email address
  3. Click "Add to contacts"
  4. Click "Save and close"


Outlook 2003 - Safe Senders List

  1. On the Tools menu, click "Options"
  2. On the Preferences tab, click "Junk E-mail"
  3. On the Safe senders tab, click "Add"
  4. In the Add address, type [email protected]
  5. Click "OK"


Outlook Express (version 6 or higher)

  1. Open the email
  2. Left-click the sender icon, or right click the sender's name
  3. Click "Add to contacts"
  4. Click "Save and close"



  1. Open the email
  2. Right-click the sender's email address
  3. Select "Add to address book" from the menu
  4. Verify the sender's contact details
  5. Click "Save"



  1. Open the email
  2. Ctrl-click the sender's email address and select "Open in the address book"
  3. Verify the sender's contact information



  1. Open your "Yahoo mailbox"
  2. Click "Mail Options"
  3. Click "Filters"
  4. Next, click "Add Filter"
  5. In "Filter Name" box, type Guitar Control
  6. In the top row, labeled "from header", make sure contains is selected in the pull-down menu
  7. Click in the text box next to that pull-down menu, then enter [email protected]
  8. At the bottom where it says 'Move the message to:', select "Inbox" from the pull-down menu
  9. Click the "Add Filter" button again



  1. Click "Contacts" along the left side of any Gmail page
  2. Click "Add Contact"
  3. In the primary email address box, type [email protected]
  4. Click "Save"



  1. Click the "Options link"
  2. Click the "Mail link"
  3. Click on "Junk E-Mail Protection"
  4. Click on "Junk E-Mail Filter"
  5. From the selection list, choose your "Junk E-Mail Filter level" (select either 'Low', or 'Enhanced') and click the "OK" button
  6. Click on "Safe List"
  7. In "Type a single e-mail address (or domain)," type [email protected]
  8. Click "Add" button



  1. Click "Help & Settings"
  2. Click "Email Settings"
  3. Click on "Safe List"
  4. In "Add an item to this list", enter [email protected]
  5. Click "Add"


AOL (Version 9.0 or higher)

  1. Click the "Mail" menu and select "Address Book"
  2. In the popup box, click the "Add button"
  3. In the "Other e-mail" field, type [email protected]
  4. Make our "From" address the "Primary E-Mail" address by checking the associated check box
  5. Click the "Save button"


AOL 8.0

  1. Open the email
  2. Click "Add Address"
  3. Verify the sender's contact information
  4. Click "Save"


Norton AntiSpam

  1. Start up Norton AntiSpam
  2. Click the "Status & Settings" tab
  3. Click "AntiSpam"
  4. Click "Configure"
  5. Click "Allowed List tab"
  6. Click "Add button"
  7. In the 'Email Address' box enter [email protected]
  8. Click "OK"
  9. Click "OK"


McAfee Spamkiller

  1. Click the "Friends" tab
  2. Click "Email Address" tab
  3. Click the Down Arrow to view your Personal Friends List
  4. Along the Right Side choose "Add A Friend"
  5. In the Address box, enter [email protected]
  6. Click Save